Our Workplace Standards and Principles
Following these standards and principles will make you a successful Sales Representative who thrives on building relationships, exceeding targets, and contributing to the company’s overall success.
1
Thou Shalt be On Time
Punctuality shows respect for your customers, colleagues, and the company’s time. It also sets a professional tone for your interactions.
2
Thou Shalt be Representative of the Industry, the Store, & our Company
Dress code, makeup, and overall appearance matter. Maintain a neat, polished look that aligns with the brand image and reflects professionalism.
3
Thou Shalt be Consistent and Disclipine
Success in sales requires consistent effort. Develop a daily routine, stick to your schedule, and maintain a positive and proactive attitude.
4
Thou Shalt Always Be Improving
Never stop learning and refining your skills. Seek feedback, attend training sessions, and actively practice your sales techniques.
5
Thou Shalt be a Team Player
Collaborate with colleagues, share knowledge, and contribute to a positive and supportive work environment.
6
Thou Shalt Know Thy Products
Become a product expert! Understand the ingredients, benefits, and target audience for your cosmetic line.
7
Thou Shalt Listen with Intent
Actively listen to customer concerns, desires, and skin types to recommend the perfect products.
8
Thou Shalt Build Trust and Rapport
Be friendly and approachable and create a positive and personalized shopping experience.
10
Thou Shalt Go the Extra Mile
Offer samples, suggest complementary products, and be a helpful resource beyond the sale.
9
Thou Shalt Educate and Empower
Share your cosmetic knowledge by explaining product application techniques and offering tutorials.
11
Thou Shalt Set Goals and Track Progress
Track your sales performance and strive to exceed targets by setting and achieving personal goals.
12
Thou Shalt Celebrate Success and Share Knowledge
Celebrate your achievements and share best practices with colleagues to foster a positive and collaborative team environment.
13
Thou Shalt Have Resilience and Persistence
Rejection is common in sales, so resilience and persistence are essential qualities. A great sales rep doesn't get discouraged by setbacks but learns from them and keeps pushing forward.
14
Thou Shalt have great Negotiation Skills
Negotiating terms, prices, and agreements is a significant aspect of sales. Strong negotiation skills can help secure deals and maximize value for both the customer and the company.
15
Thou Salt have a Positive Attitude
Maintaining a positive and enthusiastic attitude, even in the face of challenges, can be infectious and help create a more pleasant and productive sales environment.
